Changing Your Phone Number on Daruma

If you need to update your phone number, our team may ask for a quick verification step to help keep your account secure. This process helps confirm that the request is truly from you - not someone trying to access your account without permission.

Why verification is required

Your phone number is one of the main ways we help verify your identity and protect your account from unauthorized changes. Before we can update it, we’ll need to confirm that the new number belongs to you.
 

What you’ll need to provide

To process your phone number change, please share the following:

• The new phone number you’d like to use

• The reason for the change 

• Proof of ownership of the new number

Accepted proof of ownership

You can verify ownership of your new phone number by providing one of the following:

• A recent phone bill (issued within the last 90 days) showing your full legal name, mobile number, and your provider’s name or logo

• A screenshot from your mobile carrier’s online account or app showing your name, mobile number, and provider logo

Make sure the document is clear and readable so our team can verify it quickly.

What happens next?

Once we receive and review your information, our team will securely verify your request and update your phone number if everything matches. You’ll be notified as soon as the change is complete.
 

We take your privacy and security seriously. Any documents you share are handled with care and used only to confirm your ownership of the number.